We can help you with your Instructional and Planning needs.
Based in Athens, Georgia, Nelsnick is a woman-owned company created by professionals to apply their expertise in learning theory, instructional design, planning and community services, UI/UX design, and interactive media.
Established in 2003, Nelsnick has grown rapidly through the success of our adaptable and client-oriented model. Whether for instruction or planning, one-size-fits-all solutions often fit no one well. Our approach to effective, affordable learning and planning strategies leverages your organization’s existing resources to create products and plans that solve problems. Every project at Nelsnick begins with a dialogue about your business goals, technical requirements, and educational needs, producing a design and implementation strategy to make your solution efficient, sustainable, and scalable.
Read more about our instructional design and planning core services below.
Whether your project involves creating training modules, transforming offline content into eLearning or creating new content from scratch, our model aligns objectives, content, presentation, activities, and assessment to ensure measurable learner success.
We are dedicated to meeting our client’s instructional needs and providing them with performance-based learning resources that are learner-centered, innovative, and authentic. In order to meet this standard, our design process is deliberate and systematic, and deeply rooted in the ADDIE paradigm. Each action item of our design process directly corresponds to the five concepts of the paradigm: Analyze, Design, Develop, Implement, and Evaluate.
During the Analyze phase, we identify probable causes for performance gaps. We will assess performance, determine instructional goals, analyze learners, audit available resources, determine possible delivery systems, and develop a project management plan. Upon client’s approval, we will proceed with the Design and Development phases.
Our Design phase involves verifying desired performance and appropriate testing methods. We conduct a task analysis, compose performance objectives, generate testing strategies, and calculate the return on investment. Our development team will generate and validate learning resources during the Development phase. Our team makes it easy to stay in compliance with the section 508 accessibility law. See our VPAT.
ELearning and Computer Based Training
At Nelsnick, our instructional design team is experienced not only in instructor led training, but also Web-Based Training (WBT) and Computer-Based Training (CBT). We also design blended approaches with a mix of training methods. We are flexible and can design learning that will address our client’s specific needs and achieve great results. Our instructional design team will write storyboards, create the learning flow, connect with subject matter experts to produce written content, copy edit, and design the graphics that will compose the instructional message of the training. We help our clients in every step of the way.
When it comes to eLearning, our team uses the latest technologies and approaches in designing SCORM-compliant online learning experiences. Our programmers can create reliable structures in compliance with SCORM 1.2 or SCORM 2004. Nelsnick’s main goal is to help our clients do more with the resources they have. Our team also has expertise with Tin Can API and if that is the best route for your program, we can help with the design, the build and the tracking via LRS of learning experiences that suit your needs.
We understand that no eLearning solution is a success unless its technical infrastructure is reliable, accessible, and efficient to maintain. Similarly, learning objects need to allow students to experience the complex logic of scenarios and simulations through a user experience that is intuitive, responsive, and forgiving of errors. In the Nelsnick model, developers and instructional designers work together using agile methods to frame requirements, test prototypes, and implement solutions. Rapid authoring tools, custom programming, or best-of-class learning or content management systems: Nelsnick developers pride themselves on letting the needs of the project drive the selection of tools and platforms.
If our clients have a Learning Management System (LMS) they like and want to use, we will work with that. Many times, our clients do not have a LMS and need help selecting a tool that offers what they need. Other times, our clients need digital job-aids and non-instructional web solutions to grow their business or train their staff. Nelsnick has no ties with any particular technology and can truly discuss the advantages and costs related with the implementation of the solutions available. We take every opportunity seriously and we believe that our clients are our business. Whatever planning or instructional solution you desire, Nelsnick can develop the components you need to make your organization succeed. Email us to start the conversation. We can get you a quote for free with no strings attached!
Nelsnick Enterprises provides planning services to local governments and authorities. Through planning, an entity can anticipate their future needs. An important aspect of planning is knowing as soon as possible if you are heading in the correct direction. Whether it is development of a new facility, expanding existing infrastructure or even the analysis of the effects of a policy change, Nelsnick can help identify potential problems and chart a course for success. Many plans are developed using a four step process depicted below, or some variation of it.
Local Government Related Planning Services We Provide
Capital Improvements Planning
Many communities find themselves reacting to their citizens needs. This usually results in low level of service and being unprepared to pay for new facilities. Planning for capital improvements allows a community to know what they need, when they need it, and how it is going to be paid for. It also allows for prioritizing projects based on the communities vision and available finances. We assist communities in developing a schedule and funding plan to replace and expand facilities based on the public’s desires.
The Comprehensive Plan is a vital tool for a community in understanding where they are now, and a vision of where they would like to be. It guides land use decisions and plans for new or expanded community facilities. It also, provides goals and objectives of the community and policies that can help meet them. The comprehensive planning process includes significant public involvement as well as detailed analysis of population, housing, transportation, community facilities, cultural and natural resources, economic activity, and land use. Nelsnick Enterprises can assist communities in their comprehensive plan development.
Impact Fee and Connection Fee Calculation
Impact fees are charged to new residential, commercial, or industrial developments to pay for facilities that a community provides. Connection Fees, also known as capacity charges, resemble development impact fees except they are applied to water and sewer connections. Some States allow fewer restrictions on the administration of connection fees. However, both fees are required to reflect the “fair share” estimated impact of a development on the capacity of the facility in question. Nelsnick Enterprises can help a community develop fair and equitable fees.
Financial Model Development
We create spreadsheet models that allow a community to anticipate revenue needs based on expense projections and capital project scheduling. These models may be used to determine water and sewer rate requirements, connection or impact fee collections, property and SPLOST tax needs, and other government fees. Spreadsheet models play an important planning role for communities as they allow exploring “what if” scenarios. They range from the very simplistic, providing general revenue requirements to very complex, providing specific funding needs and timing over long planning horizons.
Land Use Surveys
This survey provides an inventory of a communities existing land use. The survey is useful for many local government applications including but not limited to; updating a comprehensive plan, development of a storm water utility fee or demand analysis for services and or facilities. Nelsnick Enterprises conducts land use surveys based on the communities preferred land classification scheme.
Public Involvement and Outreach
Many services that Nelsnick provides may require informing the public and soliciting their input. Public involvement is required by State Law for many local activities including; Comprehensive Planning, Transportation Projects, Impact Fees, and use of Federal and State funds. Nelsnick Enterprises provides a wide range of public involvement services.
Public Utilities tend to be operated like a business and many are treated as an enterprise fund for the community it serves. Others are private companies and are regulated by a public services commission or like organization. Nelsnick Enterprises provides many planning services related to public utilities to help them efficiently serve their customers. These services are provided in detail in the following section.
Nelsnick Enterprises has been providing planning services to Public Utilities since 2003. We prepare documentation that supports capital improvement plans and water/wastewater rates. We also can update a utilities connection fees and other user fees as needed.
A water and/or wastewater rate study will typically provide a Utility with an analysis of operating and capital costs and debt service requirements in order to determine the appropriate unit rate level for its customers. Many studies provide alternative rate structures and/or capital plans in order to meet managements objectives. The key in successful rate setting is identifying the appropriate base billing volume, assumed system growth rates and realistic costs.
Connection Fee Studies
A connection fee, also known as a capacity charge, provides a utility with income that recoups the investment made into its existing infrastructure or future planned projects from new customers. In many states, there are specific requirements or enabling legislation that determine how and if a connection fee can be calculated.
EPD Business Plans
In some circumstances, the EPD may require a water system to provide a business plan in order to obtain or modify a water withdrawal permit. These business plans follow an EPD provided guideline which includes making sure the utility has sufficient management and operational staff, and that they are financially sound as a business.
Financial Model Development
We create spreadsheet models that allow a community to anticipate revenue needs based on expense projections and capital project scheduling. These models may be used to determine water and sewer rate requirements, identify funding sources for capital improvements and calculate user fees. Spreadsheet models play an important planning role for communities as they allow exploring “what if” scenarios. They range from the very simplistic, providing general revenue requirements to very complex, providing specific funding needs and timing over long planning horizons.
Water Loss Audits and Loss Control Programs
The “Water Loss Audit” is a methodology that compares distribution system pumping (input), metered volumes and non-metered uses (output) in order to determine the level and type of water losses a system may have. Nelsnick uses the AWWA M36 manual and the associated free audit software to conduct a water audit. You can find more detailed information on Water Audits below.
Water Audits allow utilities to better understand how produced water is eventually used within their system. The American Water Works Association (AWWA) provides a manual (M36) of water supply practices that addresses Water Audits and Loss Control Programs. Many communities either use the M36 manual or a local variation of it. Water audits are conducted either Top-Down, using readily available high level information; component analysis, a technique the models leakage volumes based on the nature of the leak occurrences and durations; or Bottom-Up, using more detailed data that is validate through field measurements.
The Water Audit Process
A top down approach uses readily available data to perform a water loss audit. The AWWA Free Water Audit Software allows a user to input values to determine multiple performance indicators, including the infrastructure leak index (ILI). The ILI allows comparison of current annual real losses (CARL) to a theoretical unavoidable annual real loss (UARL). The closer this value is to 1, the better the utility is in limiting real water losses in their system. The top down approach is a relatively easy way to arrive at this and other performance indicators. The AWWA Free Audit Software requires volume information, system related data and cost related data in order to calculate these various performance indicators. The software also provides useful information that will help a utility increase the validity of their data and improve their water loss control program.
The component analysis and bottom-up approaches are more intensive. Data from a top down approach is validate through field testing and measurement to enhance the quality of the results. This can improve the loss control program results and the prioritization of activities.
Loss Control Programs
The AWWA M36 manual is a great resource in development of a loss control program. The results of the AWWA Free Audit software can be used to prioritize actions to be taken. A program can be aimed at real losses or apparent losses, or if detail allows a geographic area. Many methods exist to identify leaks earlier, improve meter accuracy and reduce data handling errors. A loss control program typically identifies a cross-functional team to develop the program and report on the results.
Water Balance Table
The Water Balance Table provides detail on how potable water is used in a community. For a water audit, exported water, though usually authorized, is not included for water loss analysis purposes by the utility who exports the water. It is included by the utility that imports it for their customers use. The graphic below is a representation of the water balance table from the free AWWA Water Audit software version 4.2. The AWWA M36 manual includes water exported in the authorized and revenue water categories.